Privacy Policy

Welcome to Sentitube (“we,” “our,” or “us”). Sentitube is a web-based platform that helps YouTube creators analyze audience sentiment, generate AI-powered replies, and discover content ideas.

This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

1.1 Account Information

When you create an account, we may collect:

• Your name
• Email address
• Authentication details via Google OAuth
• User ID from our authentication provider (Supabase)
• We do not store your Google password.

1.2 YouTube Data

When you connect your YouTube channel through Google OAuth, we may access:

• Channel ID
• Public video metadata
• Public video statistics
• Public comments on selected videos

We request only the minimum YouTube permissions required to:

• Analyze comment sentiment
• Generate AI replies
• Post replies when explicitly approved by you

We do not access private YouTube data beyond the granted scope.

1.3 Usage Data

We may collect limited technical information such as:

• Browser type
• Device type
• Pages visited
• Basic interaction logs

This helps us improve platform performance and reliability.

2. How We Use Your Information

We use collected data to:

• Provide sentiment analysis reports
• Generate AI-powered replies
• Suggest content ideas
• Enable direct reply posting to YouTube
• Improve platform functionality
• Maintain account security

We do not sell your data to third parties.

3. AI Processing

Sentitube uses AI models to process:

• Video titles
• Comment text
• Engagement metrics

This processing is used solely to generate insights, reports, and suggested replies.

We do not use your data to train external AI models beyond what is required to provide the service.

4. OAuth & YouTube Integration

Sentitube uses Google OAuth 2.0 for secure YouTube integration.

• We never store your Google password.
• You may revoke access at any time via your Google Account permissions page.
• If you revoke access, Sentitube will no longer be able to access or post to your YouTube channel.

5. Data Storage & Security

We use industry-standard security measures to protect your information.

• Authentication is handled securely via Supabase.
• Access tokens are stored securely server-side.
• Sensitive credentials are never exposed to the client.
• While we implement strong safeguards, no system can guarantee absolute security.

6. Data Retention

We retain your data only as long as necessary to:

• Provide our services
• Maintain your account
• Comply with legal obligations

You may request account deletion at any time.

7. Payments and Subscriptions

Sentitube offers paid subscription plans.

Payments are processed securely through third-party payment providers. We do not store or have direct access to your full credit card information.

When you subscribe, we may collect:

• Billing name
• Billing email
• Subscription plan details
• Transaction history
• Payment status

All payment processing is handled by our payment provider in accordance with their own privacy and security policies.

Subscription management, renewals, and cancellations are governed by our Terms of Service.

8. Third-Party Services

Sentitube relies on trusted third-party providers, including:

• Google (YouTube Data API & OAuth)
• Supabase (Authentication & Database)
• AI service providers

Each third-party service operates under its own privacy policy.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your stored data
• Request correction of inaccuracies
• Request deletion of your account
• Withdraw consent

To exercise these rights, contact us at: sentitubeai@gmail.com

10. Children’s Privacy

Sentitube is not intended for individuals under the age of 13. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected with a new “Last Updated” date.

Continued use of Sentitube after changes indicates acceptance of the revised policy.